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Pedernales Cellars

Wine Club FAQ

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Pick Up Parties and Picking Up Packages

Shipping

Billing, Cancellations, and General FAQ


 Wine Club Pick Up FAQ

When are the 2022 Pick Up Parties?

Spring Wine Club Pick Up Party...............Feb 27 
Summer Wine Club Pick Up Parties.........Apr 24 and May 1
Fall Wine Club Pick Up Parties.................Sep 18 and Sep 25
Winter Wine Club Pick Up Party...............Dec 4

Should I make a reservation to attend the Wine Club Pick Up Party?

Yes!  We require reservations for all events, including our Pick Up Parties. We do accept walk-ins, however cannot guarantee the availability of some complimentary items.  Visit our TOCK reservation page or our events calendar to find the reservation link.
https://www.exploretock.com/pedernalescellars

Can I bring guests to the Pick Up Party?

Yes!  Each membership receives up to four complimentary tickets.  Additional tickets are $20/person.  Please call our office if you have questions or would like to change your group size on your reservation.

After our tasting, can we stay to enjoy a bottle of wine?

Yes.  After the tasting you are welcome to purchase a bottle of wine to enjoy at a table on our lawn.  We recommend packing extra camp chairs in your vehicle in the event all of our tables are occupied.

Can I have a friend pick up my wine?

Yes!  Simply email us at wineclub@pedernalescellars.com or text us at 830-644-8186 to let us know who is picking up.  We will put a flag on your account with the friend’s name.
Please note that your membership benefits do not extend to those picking up on your behalf.  

Can I bring my kids?

Yes!  We require that your children be supervised at all times.

Can I bring my pet?

Pets are not permitted inside the Tasting Room or inside the Cellar at this time.  Pets are welcome on our patio and on our lawn while they remain on leashes.

What will happen at the Fall 2022 Wine Club Pick Up Party?

Please check our Events Calendar for the most recent information!

What if all tasting reservations are booked and I cannot make a reservation?

If our reservations are full, don't worry!  You are still welcome to visit us and purchase a glass or bottle of wine to hang out on the lawn and enjoy the live music!  If you would like to enjoy a tasting, visit us on a different day for a wine club tasting.

Should I bring anything with me to the party?

Feel free to bring lawn chairs, weather appropriate clothes, tables and toys for the kids.  Outside food and drinks are allowed.  No outside alcohol is legal according to TABC regulations.

What happens if the weather is bad?

Unfortunately, we do not have first-come-first-serve indoor spaces at this time.  Please plan attire accordingly.  Please call the tasting room at 830-644-2037 for additional information.

How long will you hold my wine if I can’t attend the party?

We will hold your wines until you request that we ship them to you.  A shipping charge will apply.  We will hold wines for 3 months.  After that time, we reserve the right to substitute a particular wine with another wine of similar retail price.


Wine Club Shipping FAQ

When are the 2022 Shipping Dates?

Spring Wine Club Shipping...................Feb 22
Summer Wine Club Shipping................Apr 19
Fall Wine Club Shipping.......................Oct 4 (weather dependent)
Winter Wine Club Shipping...................Nov 29

Which states can you ship wine club packages to?

Starting May 2019, wine club packages may be shipped to the following states: Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Washington D.C., Wisconsin, and Wyoming.

 Anyone wanting to ship to Alaska should reach out to the Pedernales Cellars shipping group at 830-644-8186 to arrange for special delivery accommodations.

Wine club packages may not be shipped to the following states: Arkansas, Connecticut, Delaware, Hawaii, Maryland, Mississippi, New Hampshire, New Jersey, Rhode Island, South Dakota, Utah, Vermont, and West Virginia.

What if my shipping address is incorrect?

You have until the day before the billing date in order to make any changes to your account, including credit card, billing address, shipping address or wine club package selection.  After the billing date, a reprocessing or redirection fee will apply for any shipping address changes.

What if I need to delay a shipment? 

Please send us an email at wineclub@pedernalescellars.com to let us know if the above shipping dates do not work for you.  We will do our best to work with your schedule.

What if I need to arrange a specific delivery date or delivery time?

Shipping is completed through UPS, therefore Pedernales Cellars cannot arrange a specific delivery date or time.  We invite you to sign up for UPS My Choice to change any delivery information.

What should I do if I want to pick up my package this time?

Please send the wine club office an email at wineclub@pedernalescellars.com before the billing day to have your package reserved for pick up.  If you send a notice on or after the billing date, the request may not be accomodated.

What are the wine club shipping charges?

When shipping wine club packages, we extend a discounted shipping rate for our members, as indicated below.  Please note these shipping prices are only offered while we are in our "standard shipping"; shipping during the summer requires specialized packaging and transit times and therefore increased shipping fees.  Typically we ship via Summer Shipping from May to September.

Membership Level           In-State          Out-of-State
Hilltop                                 $14.99            $19.99
Vista                                   $19.99            $24.99
Panorama*                          Free                Free

For shipping orders placed in the Tasting Room, over the phone and online, the follow shipping fees apply:

Quantity                            In-State          Out-of-State
1-3 bottles                         $15.00             $25.00
4-6 bottles                         $25.00             $35.00
7-12 bottles                       $45.00             $55.00

All shipping fees are subject to change without prior notice.  Please contact the Wine Club Office or Tasting Room for current shipping pricing.

 


Wine Club Package

When are the 2022 Billing Dates?

Spring Wine Club Billing...................Feb 15
Summer Wine Club Billing................Apr 12
Fall Wine Club Billing.......................Sep 13
Winter Wine Club Billing...................Nov 16

How can I update my credit card attached to my wine club package?

You can update your credit card either by calling the wine club office at 830-644-8186 or by logging onto our website and updating through your membership portal.

What is in my wine club package for the Fall 2022 release?

Winemaker's Choice Reds Only "360" Mixed

Hilltop
2019 Texas Tempranillo Reserve (1)
2021 Viognier Reserve (1)
2019 Texas High Plains Carignan (1)
Package Price: $104

Vista
2019 Texas Tempranillo Reserve (2)
2021 Viognier Reserve (2)
2019 Texas High Plains Carignan (1)
2018 Kuhlken Vineyards Reserve (1)
Package Price: $232

 

 

Hilltop
2019 Texas Tempranillo Reserve (1)
2019 Texas High Plains Carignan (1)
2018 Block Zero (1)
Package Price: $116

Vista
2019 Texas Tempranillo Reserve (2)
2019 Texas High Plains Carignan (2)
2018 Block Zero (1)
2018 Kuhlken Vineyards Reserve (1)
Package Price: $244

 

 

Vista
2019 Texas Tempranillo Reserve (1)
2021 Viognier Reserve (2)
2019 Texas High Plains Carignan (1)
2018 Block Zero (1)
2018 Kuhlken Vineyards Reserve (1)
Package Price: $236

Panorama (User Choice)
2019 Texas Tempranillo Reserve (3)
2021 Viognier Reserve (2)
2019 Texas High Plains Carignan (3)
2018 Block Zero (2)
2018 Kuhlken Vineyards Reserve (1)
2018 Farmhouse Vineyards Petite Sirah (1)
Default Package Price: $442.50

 

If a wine is not included in my wine club package, can I still get it?

The best way to guarantee that you get the wine is to upgrade or change your wine club package selection.  You can do so by emailing wineclub@pedernalescellars.com

If we still have remaining inventory of a wine after the wine club packages are released, we will have it available for sale at the pick up parties or by phone order.  We encourage you to RSVP for the parties or call us to ask about ordering additional wines.

Can I customize my package?  

If you are a Panorama member your wine club package is fully customizable.  At this time, Hilltop and Vista members cannot customize their packages. 

Can I exchange a wine in my club package if I pay the difference?

Unfortunately Pedernales Cellars does not offer any exchanges for wines in the wine club packages.  If you have questions about the wines in your club package, please email us at wineclub@pedernalescellars.com

What are the Terms and Conditions of my Membership?

Click here for a link to the current terms and conditions of wine club membership with Pedernales Cellars.

How do I cancel my wine club membership?

We are sad to see that you wish to cancel your membership.  As a reminder, our policy states that you must receive a minimum of two wine club packages before you are eligible to cancel the membership.  If you meet this criteria, please click here to submit a cancellation request.