Wine Club Terms and Conditions
How It Works
You will receive four shipments per year in Spring, Summer, Fall, and Winter.
The wines are selected by winemaker David Kuhlken in the case of the Hilltop and Vista members, and by you, in the case of the fully customizable Panorama club. Regardless, you will enjoy a broad spectrum of our wines.
There is no long-term contract however, you must take 2 packages before cancelling.
You may pick-up your wines at the winery or have them shipped. There is an additional charge for shipping.
Membership Benefits
Hilltop Wine Club (3 bottles of wine per package)
Winemaker’s Choice or Red’s Only
Wine Club packages are pre-selected and billed at 20% off the retail value of the package
20% off all wine or merchandise
2 complimentary tastings or glasses per winery visit
Vista Wine Club (6 bottles of wine per package)
Winemaker’s Choice, “360” or Red’s Only
Wine Club packages are pre-selected and billed at 20% off the retail value of the package
20% discount off all wine or merchandise
4 complimentary tastings or glasses per winery visit
Panorama Wine Club (12 bottles of wine per package)
User Choice / Custom Wine Selection for each package. Wine Club packages are billed at 25% off the retail value of the package.
Free shipping for club packages
20% discount off all wine or merchandise
4 complimentary tastings or glasses per winery visit
Additional Benefits
Priority access to new wine releases, including limited production wines and library wines.
Exclusive access to club-only wines.
Invitations to member-only events.
Newsletter featuring winemaking and tasting notes, harvest news, news of upcoming wine releases, and a calendar of winery events.
Pick-up/Delivery
Your package can be picked up or shipped. Pick-up packages will be held for pick-up for up to 3 months following the pick-up party. After 3 months, we have the right to substitute comparable wines as designated by our winemaker for any packages not picked up or reclaimed from return shipped packages. Emails are sent to the address on file to indicate pre-determined ship out dates. We reserve the right to delay shipments if weather conditions could have a negative impact on the condition of the wine.
Membership
Membership is open to individuals 21 years of age or older with a shipping address currently served by Pedernales Cellars. Membership benefits & obligations are personal and cannot be shared, transferred or extended to others.
Commitment
You may cancel your membership at any time after receiving your first 2 shipments. Please send us an email to wineclub@pedernalescellars.com with your name and address stating that you would like to discontinue your membership. You may also change your membership options at any time. Please allow 15 days for your cancellation or change request to take effect. Please note that requests received less than 15 days prior to a shipment will be processed after the club shipment. We may cancel your membership if we, in our sole discretion, determine we are no longer able to adequately serve you. Reasons may include changing legislation that prevents us from shipping to your address or if you fail to pay the membership charges in a timely manner.
Shipping & Delivery
Your shipping charges are in addition to your club membership. An adult signature is required to receive shipment. If the shipment is returned to us because the carrier was not able to obtain an adult signature, we will reship and you will be responsible for additional shipping charges.
Changes in Price/Shipping Charges
Skips
Please notify us at least 15 days in advance if you would like us to skip your shipment. We are happy to skip your shipment for up to 2 packages in a 12-month period. Hilltop (3 bottle) members will be placed on hold and will not be able to utilize their wine club benefits until their membership is no longer on hold. Vista (6 bottle) members and Panorama (12 bottle) members will be skipped and will be able to utilize their wine club benefits during the duration of their skipped package.
Pick-ups
If you prefer, you may pick up a shipment in person at the tasting room during normal hours of operation. We will hold wines for up to 3 months. After that time, we reserve the right to substitute similar wines as designated by our winemaker. Packages billed as pick up will not be automatically shipped to the member. It is the member’s responsibility to notify the wine club if he/she wants the wines to be shipped.
Substitutions
We regret that we are unable to honor requests for substitutions of wine.
Fulfillment
We will fulfill wine club deliveries on a best effort basis. Due to variations in harvest conditions, decisions by our winemaker relating to blending, barrel ageing, etc., changing legal requirements, and other factors, we reserve the right to substitute a particular wine with another wine of similar retail price.
Changes in price, shipping charges
We reserve the right to change prices and shipping charges. We also reserve the right to change these Terms & Conditions.
Your Privacy
Pedernales Cellars is committed to protecting your personal data. We do not share, sell or loan any personal information with any other business or organizations, except as required by law or as required to fulfill our obligations to you e.g. (ship to address with an outside shipper to be able to send you wine).